As a leading global entertainment content company, Viacom delivers television, motion pictures and a wide range of digital media across the globe. As an industry leading company, Viacom senior management wanted “Best in Class” innovative solutions to automate accounts payable.
Viacom previously had a legacy, paper-based invoice process which relied on manual routing to approve an invoice for payment. Viacom was looking to enhance the level of transparency into the invoice approval process.
Partnering on Change
Viacom chose to partner with Image Processing Systems in 2009 to digitize their invoice input process in the U.S. IPS provides Viacom with centralized invoice receipt services for all types of invoices through the IPS Digital Mailroom. Invoices are digitized through IPS’ Intelligent Capture Services, and all exceptions are handled through the IPS Digital Workflow, which creates a 100 % digital approval process. The input is captured in Viacom’s automated invoice approval workflow system.
As a result of the IPS solution, coupled with their automated invoice approval workflow system, Viacom was able to capture invoices in their system upon receipt and route for approval. Previously, invoices were input into the finance system after the manual, paper based routing for approval. “Through IPS, Viacom now has immediate visibility into pending invoices.” stated Brian Goorevich Director, Application Development.
Up and Running in Weeks
With the IPS solution implemented, Viacom experienced quick and accurate invoice routing and enhanced visibility into pending invoices. Metrics are now available through robust reporting functionality and can be quickly created by anyone in the system. “Working with IPS changed our business,” says Goorevich. “We were up and running with the IPS solution in a matter of weeks. The IPS team is very client-focused; they began by asking us the right questions to ensure the least amount of exceptions. Their invoice processing experts knew exactly what areas to focus the project team on.”
Viacom has plans to expand the IPS solution to their international offices to partner with their automated, paper-free system in 32 countries, including Latin America, Europe and Asia.